TSA uses AI agent to respond to 100,000 traveler conversations per month
The technology has resolved 96% of traveler inquiries without human escalation, according to Salesforce.
The technology has resolved 96% of traveler inquiries without human escalation, according to Salesforce. This story matters for Government & Civic readers tracking irs. Reported by govexec.com. Read the full original at the source link below.
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